Leading ICT Integrators

Around 50-80% of downtime on a network is caused by human factors such as configuration changes.

This figure varies depending on the actual study you choose to look at, however, it is clear that whatever method you choose to measure it the most significant cause of network downtime is caused by planned changes to the network. Having a network management platform that can monitor devices allows a network support team to react to issues on the network but does nothing to help prevent the vast majority of issues causing downtime.

In order to minimise the impact of planned changes on network downtime it is necessary to ensure an adequate Change Control process is in place and to ensure that change management is provided.

Fujin’s chosen network management vendors are able to provide; network monitoring for reactive support, change management for proactive support as well as traffic monitoring and analysis for troubleshooting, capacity planning and network behavioural analysis.